Teranga loyalty
Be rewarded for your loyalty
From your first trip with us, earn miles and treat yourself.
You earn Teranga Points and move up to the next level: enjoy more and more generous benefits.
Unlimited bonuses
Want more space or an upgrade? We have what you need.
Many advantages await you
You have priority at check-in and boarding.
Teranga Ivory Card
It represents the first level of our program. The card is available upon request and the final card is received after the client's second trip is taken into account. The Teranga Classic card is permanent.
Advantages
- Receipt of the final card after the customer's second trip has been taken into account;
- Possibility of accumulating miles that can be redeemed for rewards;
- Dedicated contact center.
Teranga Silver Card
It is accessible to a classic member from 80 Teranga XP Points (Teranga Experience Points) accumulated during the same year. The card is valid for 1 year from the date of entry in the level.
Advantages
This level gives access to all the advantages granted to Teranga- Classic members, in addition to
- A privileged welcome in the agencies and representations of AIR SENEGAL S.A. ;
- Priority on waiting lists when booking
Teranga Gold card
It is accessible when the Silver client reaches 140 Teranga XP Points (Teranga Experience Points). The card is valid for 1 year from the date of entry into the level.
Advantages
- All the advantages of Teranga Silver members and more!
- Access to the VIP lounge at Blaise Diagne Airport in Dakar;
- Priority on the waiting list at the airport;
- An additional baggage allowance of 50.71 Ib upon request in advance;
- Priority boarding;
- Priority in baggage delivery at destination.
Teranga Diamond card
It is accessible to a Gold member from 240 Teranga XP Points (Teranga Experience Points). The card is valid for 1 year from the date of entry in the level.
Advantages
The highest level of the TERANGA Program, in addition to the benefits associated with Teranga Gold, provides access to the following benefits :
- Access to all VIP lounges of airports served by AIR SENEGAL S.A. aircraft;
- A 70.55 Ib baggage item upon request in advance.
Earn miles
Earning miles is as easy as traveling on an Air Senegal flight.
Just enter your Teranga number when booking your flight and we’ll make your mileage counter fly! Your miles are valid for life if you make an eligible flight every 2 years.
Earn miles for every FCFA spent on our duty-free flights
You’ll also earn miles for every CFAfr you spend on options such as a more comfortable seat, extra baggage or an upgrade.
If you pay for your ticket or options in a currency other than FCFA, the amount of your purchase is converted to FCFA, and used to calculate the miles earned.
Your status and benefits
The more you travel, the more Teranga XP points you earn and the more chance you have to reach a higher status.
Reach Silver status with 80 Teranga XP points or more, go from Silver to Gold status with 140 Teranga XP and with 240 Teranga XP join the Diamond club from Gold status.
The number of Teranga XP you earn depends on your flight type and cabin.
| Teranga- Ivory | Teranga- Silver | Teranga- Gold | Teranga-Diamond | |
|---|---|---|---|---|
| Card validity | Permanent | 1 an | 1 year | 1 year |
| Receipt of the final card after the 1st flight | ✓ | ✓ | ✓ | ✓ |
| Opening an account to earn miles that can be redeemed for rewards | ✓ | ✓ | ✓ | ✓ |
| Dedicated contact center | ✓ | ✓ | ✓ | ✓ |
| Privileged reception in the offices and representations AIR SENEGAL S.A. | ✓ | ✓ | ✓ | |
| Priority on waiting list when booking | ✓ | ✓ | ✓ | |
| Additional baggage allowance on request | 50.71 Ib | 70.55 Ib | ||
| Check-in at the Business Class counter | ✓ | ✓ | ✓ | |
| Access to the VIP lounge at Blaise Diagne Airport in Dakar. | ✓ | ✓ | ||
| Priority on the waiting list at the airport | ✓ | ✓ | ||
| Priority onboarding | ✓ | ✓ | ||
| Priority in the delivery of luggage at destination | ✓ | ✓ | ||
| Access to all VIP lounges served by AIR SENEGAL S.A. | ✓ |
Your personal qualification period begins as soon as you earn your first Teranga Mile or XP. When you have accumulated enough XP, you immediately move to the next level. Your membership at this level then starts for 12 months (until the end of the month).
Si vous ne gagnez pas assez de XP pour passer au niveau supérieur mais que vous conservez votre nombre de XP, votre statut restera le même.
Exemple : Vous avez le statut Silver mais n’avez pas obtenu les 140 XP Teranga nécessaires pour accéder au statut Gold, pendant votre période de qualification. Si votre compteur affiche toujours 80 XP, vous conservez votre statut Silver.
Si à la fin de votre période de qualification, vous conservez votre niveau, votre appartenance à ce niveau est renouvelée pour 12 mois.
Teranga Ivory
Earn 5 Miles
for each 600F spent
Teranga Silver
Earn 6 Miles
for each 600F spent
Teranga Gold
Earn 8 Miles
for each 600F spent
Teranga Diamond
Earn 10 Miles
for each 600F spent
Spend your miles
You can use your miles to:
- Purchase airline tickets
- Upgrade to a higher level of service,
- Take advantage of an extra piece of luggage
- Enjoy a seat with more legroom
If you are short of miles to purchase an award ticket, you can use the Miles & Cash combination.
Take advantage of upgrades
Read more
Billets prime
Read more
Even more comfortable seats
Read more
Bagages supplémentaires
En savoir plus
Levels of benefits
Book award tickets and upgrades with your miles
| Teranga Ivory | Teranga Silver | Teranga Gold | Teranga Diamond | |
|---|---|---|---|---|
| Request an upgrade in advance and pay with miles | ✓ | ✓ | ✓ | ✓ |
| Request a last-minute upgrade before boarding and pay with miles | ✓ | ✓ | ✓ | ✓ |
| Request an upgrade in advance in business and pay with your miles | ✓ | ✓ | ||
| Standard | Free at time of registration | Free | Free | Free |
Take advantage of benefits regardless of your level
| Teranga Ivory | Teranga Silver | Teranga Gold | Teranga Diamond | |
|---|---|---|---|---|
| Earn miles on flights and with our partners | ✓ | ✓ | ✓ | ✓ |
| Earn miles for every euro spent on flights marketed by Air Senegal, as well as for the purchase of options | Gagnez 5 Miles pour chaque 600F dépensés | Gagnez 6 Miles pour chaque 600F dépensés | Gagnez 8 Miles pour chaque 600F dépensés | Gagnez 10 Miles pour chaque 600F dépensés |
| Earn miles on flights and with our partners | ✓ | ✓ | ✓ | ✓ |
| Earn XPs | ✓ | ✓ | ✓ | ✓ |
| Spend miles on flights and with our partners | ✓ | ✓ | ✓ | ✓ |
| Benefit from discounts on our partners’ offers | ✓ | ✓ | ✓ | ✓ |
| Receive exclusive offers by e-mail | ✓ | ✓ | ✓ | ✓ |
| Keep the surplus of XP Teranga | ✓ | ✓ | ✓ | |
| Become member Diamond for life – | Yes, after 10 consecutive years at the Diamond level |
Enjoy discounts on seat options
| Teranga Ivory | Teranga Silver | Teranga Gold | Teranga Diamond | |
|---|---|---|---|---|
| More legroom | 10% discount | 25 % discount | 50 % discount | Free |
| Seat at the front of the cabin | 10% discount | 25 % discount | 50 % discount | Free |
| Standard seat choice | Free at time of registration | Free | Free | Free |
Enjoy discounts on Air Senegal seat options
| Teranga Ivory | Teranga Silver | Teranga Gold | Teranga Diamond | |
|---|---|---|---|---|
| Economy Comfort | 10 % discount | 25 % discount | 50 % discount | Free |
| More legroom | 10 % discount | 25 % discount | 50 % discount | Free |
| Seat at the front of the cabin | 10 % discount | 25 % discount | Gratuit | Free |
| Seat in a row of 2 | 10 % discount | 25 % discount | Free | Free |
| Choice of standard seat | Gratuit au moment de l’enregistrement | Gratuit | Gratuit | Gratuit |
Conditions
-
Award tickets are subject to airport taxes, security taxes and carrier surcharges. These taxes and surcharges are not covered by miles and must be paid separately.
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The foreign currency amount of an award ticket paid with Miles & Cash must be paid by credit card.
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Award tickets are subject to seat availability.
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Award tickets do not earn miles.
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The cash amount of an award ticket paid with Miles & Cash is not eligible for mileage.
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Award tickets can be booked up to 1 year in advance of the flight date.
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Please contact customer service if you are traveling with an infant (under 2 years old) or if you are booking for a minor traveling alone.
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Award tickets are changeable and cancelable, with a fee. For more information, please contact customer service.
Pay with miles or earn miles when paying in foreign currency
Earn miles for every FCFA you spend. The higher your status, the more miles you earn.
Request an upgrade in advance
More comfort? Take advantage of the opportunity – reserved for Teranga members – to upgrade in advance! This guarantees you the best seat, at the best price.
- Available payment methods: Miles
- When: at least 24 hours before your flight, subject to
- availability in the award booking class
- How to apply? Online or by phone
Request an upgrade before boarding
Looking for an upgrade? Let’s go!
- Available payment methods: miles, miles and cash, or cash only
- How do I apply? Online or at the airport
With the additional baggage option, packing becomes a pleasure! In concrete terms, in addition to the authorized number of bags, you can travel with more bags and pay for them with your miles. You’ll have more space than you need to bring everything back!
Use your miles to carry a larger piece of luggage and/or an extra gift.
The number of miles you need to carry more luggage depends on your destination, the number of extra bags and their size.
You receive the following baggage benefits:
- Gold members receive an extra bag on flights
- Diamond members receive an additional baggage item
You also earn miles for every CFAF spent on eligible baggage options. The higher your status, the more miles you earn.
- Teranga Ivory: 5 miles for every 600 FCFA spent
- Teranga Silver: 6 miles for every 600FCFA spent
- Teranga Gold : 8 Miles for 600FCFA spent
- Teranga Diamond : 10 Miles for 600FCFA spent
Use your miles to book an even more comfortable seat! The number of miles you need will be a pleasant surprise. So choose to arrive at your destination refreshed and ready to go!
You also get exclusive discounts on seat options
To find out how many miles you need for a seat option, apply the discount percentage that applies to you.
Earn miles for every CFAF you spend when you purchase a seat option, including for unaccompanied minors.
The higher your status, the more miles you earn.
- Teranga Ivory: 5 miles for every 600FCFA spent
- Teranga Silver: 6 miles for 600FCFA spent
- Teranga Gold : 8 Miles for 600FCFA spent
- Teranga Diamond : 10 Miles for 600FCFA spent
To book your seat at the same time as your ticket, go to the website of Air Senegal, section My reservations.