Passenger Notice
Dear Passengers,
We would like to inform you that technical difficulties are currently affecting the acceptance of Visa bank cards issued in the WAEMU region when purchasing tickets on our website.
This situation is beyond Air Sénégal’s control. It is related to ongoing technical work being carried out by Visa as part of the interconnection of its platform with that of GIM-UEMOA, in preparation for the deployment of Air Sénégal’s regional e-commerce project. These operations may result in a high rate of card transaction declines.
If your card payment is declined, we invite you to use one of the following alternative payment options:
- Pay for your purchase via Orange Money, which is available as a payment method on our website.
- Make your payment directly at one of our sales offices.
We thank you for your understanding and sincerely apologize for any inconvenience caused. Our teams remain available to assist you and facilitate your booking.
For further information, please contact us at +221 33 923 15 15 or +33 1 89 61 11 11.
Sales and Marketing Department