{"id":41333,"date":"2021-08-09T03:27:55","date_gmt":"2021-08-09T01:27:55","guid":{"rendered":"https:\/\/flyairsenegal.com\/mobile\/?page_id=41333"},"modified":"2023-04-20T11:49:36","modified_gmt":"2023-04-20T09:49:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/flyairsenegal.com\/mobile\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"

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privacy policy<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion icon_color=\u00a0\u00bb#000000″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb22px\u00a0\u00bb _builder_version=\u00a0\u00bb4.1″ custom_margin=\u00a0\u00bb-2px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbDATA PROTECTION\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_level=\u00a0\u00bbh5″ toggle_font=\u00a0\u00bb|800|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb]<\/p>\n

In order to satisfy a reservation request, the passenger communicates to the\u00a0carrier or its accredited agent, via the website or at an agency, personal data concerning him. By booking a seat\u00a0on board a flight, the passenger accepts the use of his\/her personal data by the air carrier.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbWhat are the commitments of Air Senegal for the privacy of my data ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_level=\u00a0\u00bbh5″ toggle_font=\u00a0\u00bb|800|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

The personal data of the passengers collected within the context of these purposes are processed by the air carrier in accordance with the law on the protection of individuals with regard to the processing of personal data. In the context of the exercise of his activity and for reasons of security, anti-terrorism and anti-fraud , the air carrier may transmit the data to its authorized personnel, but also to third parties, in particular service providers, other carriers, governmental authorities and Senegalese and foreign airports. This transfer is done in accordance with the laws and regulations in force applicable in Senegal and international. In accordance with the law relating to the protection of individuals with regard to the processing of personal data, the passenger has at all times the right to access, rectification, deletion or opposition to the use of personal data concerning him\/her.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbHOW DOES AIR SENEGAL USE THE DATA IT COLLECTS?\u00a0\u00bb _builder_version=\u00a0\u00bb4.1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_level=\u00a0\u00bbh5″ toggle_font=\u00a0\u00bb|800|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

\u00a0When you use Air Senegal online services, we receive your data through different channels and more specifically on our websites, and our mobile sites, whilst you are browsing, buying or booking online, when you complete an online form, when you sign up to the newsletter, when you create an Air Senegal or Teranga Loyalty account, when you apply for a job position, when you post comments on our social media, when you make contact with Air Senegal or when you send your data to us in any other way.<\/p>\n

\u00a0Your personal data is primarily used to enable you book and purchase tickets and for us to provide specific services: transportation, market research, creating customer loyalty, activities, sales information, satisfaction surveys, organizing competitions, new products and services designed to improve customer experience in the airport or during a flight, statistical surveys, recruitment, customer service, handling customer requests and\/or complaints, but also to ensure flight safety and security and to combat fraud.<\/p>\n

In addition\u00a0the data provided by the passenger is collected and processed for the following purposes:
\n– Reservation and buying a ticket,
\n– Provision of additional services in relation to the transport (meals, medical assistance, accompaniment
\n(meals, medical assistance, accompaniment of a minor, …)
\n– Fulfillment of administrative formalities related to
\nimmigration and entry into the territory of a State.
\n– Realization of actions of prospection, promotion and statistics
\ncommercial
\n– Management of a loyalty program.<\/p>\n

\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbFOR HOW LONG IS MY DATA STORED?\u00a0\u00bb _builder_version=\u00a0\u00bb4.1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_level=\u00a0\u00bbh5″ toggle_font=\u00a0\u00bb|800|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Air SENEGAL is committed to storing your personal data no longer than necessary for the purpose for which it was processed. Furthermore, Air Senegal stores your personal data in accordance with the retention period imposed by current regulations.<\/p>\n

This retention period depends on the purpose for which the data is being processed by Air Senegal and takes into account regulations which impose a specific retention period for certain categories of data, possible time limits as well as CDP recommendations regarding certain types of data processing.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbIT SECURITY \/ SECURE TRANSACTIONS\u00a0\u00bb _builder_version=\u00a0\u00bb4.1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_level=\u00a0\u00bbh5″ toggle_font=\u00a0\u00bb|800|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

We provide a secure online payment system using the latest technologies.
\nEveryone has a part to play in data security and privacy. For this reason, we recommend that you avoid communicating passwords to others, and that you log out of your Air Senegal and social media accounts (especially if these accounts are linked) and close your browser window when leaving the Air\u00a0SENEGAL website, especially when using a public device to access the internet. This way, other users will not be able to access your personal information.<\/p>\n

We strongly advise against communicating any document issued by Air SENEGAL that contains your personal details (boarding pass, ticket number, etc.) to third parties or posting such documents on social media.<\/p>\n

 <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbLINKS TO OTHER WEBSITES\u00a0\u00bb _builder_version=\u00a0\u00bb4.1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_level=\u00a0\u00bbh5″ toggle_font=\u00a0\u00bb|800|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Several pages on the Air\u00a0Senegal website contain links to access the websites of other companies. We recommend that you read the data privacy policies of these non-Air\u00a0Senegal websites, as these terms may vary from those on the Air\u00a0Senegal website. Air SENEGAL is not responsible for the use of your personal data on these external websites.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbCOOKIES\u00a0\u00bb _builder_version=\u00a0\u00bb4.1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_level=\u00a0\u00bbh5″ toggle_font=\u00a0\u00bb|800|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

The storage of cookies or tracers on your device (desktop computer, tablet, smartphone, etc.) allows Air\u00a0SENEGAL to gather information and personal data. Depending on the settings on your device, cookies permit the following:<\/p>\n